Position Summary

Intro Tekst
For our direct-to-consumer channels (Samsung.com, Shop App, EPP, SMB), we are seeking for a dynamic and results-driven Online Marketing Manager (MT role) to join our team and lead the online marketing efforts in the Benelux region. In this role, you will play a pivotal part in driving online sales growth, optimizing customer engagement through strategic digital marketing initiatives and grow our retention rates.

Role and Responsibilities

How You Make a Difference

Key Responsibilities

Strategic Planning and Execution

• Develop and implement comprehensive e-commerce direct-to-consumer marketing strategies to drive sales growth, customer engagement and retention, and on our eStore Channels
• Collaborate with the Category Managers, Divisions & Corporate Marketing teams to align e-commerce initiatives with broader CRM, paid media, and campaign management goals.

Campaign Management

• Design, coordinate and execute targeted marketing campaigns for Samsung.com, leveraging data-driven insights to optimize performance.

Demand Generation

• In close collaboration with corporate marketing, manage paid media campaigns, including digital advertising, social media promotions, and influencer partnerships, to maximize reach and ROI.
• Oversee Samsung’s DtC CRM strategies to nurture customer relationships, drive repeat purchases, and enhance customer loyalty on Samsung.com.

Onsite Experience

• Content publishing, localization & QA eStore Channels (Samsung.com, Shop App, EPP and SMB)
• End-to-end UX improvements incl A/B testing

Business Intelligence and Data Analysis

• Use insights to inform decision-making, optimize marketing efforts, and identify growth opportunities.
• Collaborate with the BI team to gather and analyze data on customer behavior, market trends, and campaign performance.

Shop App, ePromoter Management & Outbound messaging

• Define growth strategy and yearly/quarterly focus areas (acquisition, activation, engagement, retention)

• Manage day-to-day operations, liaison between category management, content publishing and HQ development team

Skills and Qualifications

What Are Your Assets

You are a seasoned eCommerce professional who knows how to grow online channel performance. You think strategically but act hands-on. You are data-driven, commercially sharp, and take ownership in a dynamic environment.

We also request:

• Have proven experience in online ecommerce marketing, preferably within a top-tier brand or digital-first environment active in direct-to-consumer sales.
• Are commercially savvy, hands-on, and confident in using data to support your decisions.
• Operate independently, are result-oriented, and know how to get stakeholders aligned.
• Are fluent in both Dutch and English, spoken and written.

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn an extra monthly salary per quarter.
• A position for 40 hours a week.
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU, and a Laptop from Samsung.
• Working hybrid with at least 3 days in the office, so you can optimize your workflow and enjoy the best of both worlds.
• The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day. Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year.
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on-site, we have an online mental health portal, personal gym sessions which you can join, and many more because we care about your development and wellbeing).

About Us

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create. We do this by staying true to our global values:

• Human experiences: We put people first, at the center of everything we do.
• Progressive Innovation: We are constantly finding new ways to improve the way people live by creating inventive products and services.
• Rebellious Optimism: We challenge ourselves and the status quo to change the world.
• Integrity & Transparency: We always strive to do the right thing by being open and honest with our customers and partner ecosystem.
• Social Improvement: We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good.

Ready to drive innovations as our next Online Marketing Manager? Join us and make an impact—apply today!

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