Purpose & Overall Relevance for the Organization:

Contribute to achieve agreed standard of operational quality on customs process. Ensure a compliant, timely and accurate management of Customs process and documents in the Netherlands.

Key Responsibilities:

• Support ongoing development of Customs process, procedures, internal controls, and analytics that will contribute to the ongoing compliance management to ensure legal requirements with Customs authorities are met.
• Use appropriate and effective communication methods to stakeholders to support management of external Brokers and customs compliance activities.
• Support the Customs Manager with management of customs authorizations and Authorized Economic Operator (AEO) status.
• Suggest potential improvements to enhance efficiency and control of processes.
• Engage in cross-functional collaboration and support with Europe Customs team members.
• Assist and support projects as defined by the Customs Manager in the Netherlands.
• Act as the first customs contact point for any customs topics related to imports in the Netherlands.

Key Relationships:

• Global Customs
• Market Customs teams
• External Customs Brokers
• European Distribution Center teams
• Europe Supply Chain Management team
• Global Logistics
• Carriers / 3PLs

• Customs Authorities

Knowledge, Skills, and Abilities:

• Practical knowledge of customs clearance operations and customs regulations
• Knowledge of supply chain operations is an advantage
• Proficient use of Microsoft office (Outlook, Word, Excel, and Access) essential
• Demonstrated business reasoning, analytical and critical thinking
• Ability to deal with urgent deadlines by properly planning and organizing customs related issues
• Good planning and organizational skills, and ability to work and deliver in dynamic environments while adhering to specified deadlines
• Excellent communication skills, both written and verbal
• Enthusiastic and reliable, positive, self-motivated

Requisite Education and Experience / Minimum Qualifications:

• A degree from an accredited college or university with emphasis on the areas of business, economics, logistics, supply chain, information system or operations
• Minimum of 2-3 years’ experience in a customs business/department
• Fluency in English, Written and Spoken